Friday rush
Answer without pulling staff off the floor.
ServiQ handles routine order calls while the team keeps service moving.
18calls protected during the busiest window
AI phone operations for restaurants
The front desk that never drops a call.
ServiQ answers, qualifies, routes, and follows up on customer calls with the calm precision of a trained operator, built for restaurants and local businesses where every ring can become revenue.
24/7call coverage
SMSconsent-aware updates
Livestaff handoff
ServiQ Command Center
Live call
Marco's Italian Kitchen
Caller is placing a pickup order and requested an SMS payment link.
Customer
Can I get two chicken bowls for pickup around 7?
ServiQ
Absolutely. I can take that order and text you the payment link.
Service proof
Built for the moments where calls usually break down.
The interface, escalation logic, and SMS flow are designed around real pressure points: rushes, after-hours demand, payment follow-up, and calls that need a human handoff.
After hours
Capture intent when the business is closed.
Callers can get menu links, hours, next-step guidance, or a clean callback path.
24/7coverage for common customer questions
Payment links
Move from conversation to confirmation.
Transactional SMS keeps payment and pickup details attached to the order.
SMSsent only after customer request or consent
Handoffs
Escalate with context, not confusion.
Staff receive the reason, customer need, and order state before taking over.
Livetransfer logic for high-touch situations
Core platform
A composed AI layer between callers and the chaos of service.
ServiQ is not a chatbot pasted onto a phone number. It is a call-handling system designed around business rules, order context, consent, and graceful escalation.
Answer calls even when your team is buried.
Handle rush-hour spikes, after-hours questions, and routine order requests without forcing staff to choose between the phone and the floor.
Respect the rules of the business.
Menus, availability, prep windows, payment links, SMS consent, and transfer logic stay inside the operating model you approve.
Escalate like a professional operator.
When a customer needs a person, ServiQ transfers with context instead of leaving staff to reconstruct the conversation.
What ServiQ handles
Designed around real phone operations, not demo scripts.
Customers get answers. Staff get clean handoffs. Owners get visibility into the calls that used to disappear.
AI receptionist
Answers calls with a consistent, business-aware voice experience.
Order capture
Guides callers through menu choices, pickup details, and business rules.
Transactional SMS
Sends confirmations, menu links, payment links, and pickup updates after consent.
Staff transfer logic
Routes complex calls to people with useful context attached.
Operational visibility
See what the phone is costing, capturing, and protecting.
ServiQ turns call activity into a readable operating picture: demand, missed-call risk, handoffs, and customer follow-up.
ROI Calculator
Missed calls can quietly become missed revenue.
Estimate monthly revenue at risk using a simple model: missed calls per day multiplied by average ticket size multiplied by 30 days.
Estimated monthly lost revenue
$6,720
Formula: 8 missed calls x $28 x 30 days.
How ServiQ works
Deploy a more reliable call experience without adding complexity.
The setup process is designed for operators: business rules first, then call behavior, then launch controls.
Map the operation
Capture hours, menu logic, routing rules, service constraints, and SMS consent requirements.
Shape the call flow
Configure common customer intents, order-taking patterns, and escalation moments.
Launch and refine
Go live with visibility into calls, orders, handoffs, and follow-up patterns.
Integration-ready
Built to sit beside the systems operators already rely on.
ServiQ is structured for workflows across phone infrastructure, ordering, payments, messaging, dashboards, and support systems.
POSPOS and menu systems
PAYPayment processors
SMSMessaging providers
VOXCloud voice
OPSOperations dashboards
CRMSupport workflows
Book a demo
Start with a focused operating review.
ServiQ pricing should reflect your locations, call volume, order complexity, and integration needs. The first step is a short demo and workflow review.
Request a demoCall volume and missed-call analysis
Workflow and escalation review
SMS compliance and consent setup
Integration scope and launch plan
FAQ
Clear answers before the first call.
Short, direct answers about what ServiQ does and how the experience is intended to work.
ServiQ answers phone calls, helps customers place orders, sends transactional SMS updates, and escalates to staff when a human should take over.
Restaurants are the primary focus, but the platform is designed for local businesses that rely on phone calls, appointments, orders, or customer follow-up.
Yes. ServiQ sends transactional SMS messages such as order confirmations, payment links, menu links, pickup notices, and support information after customer consent.
The onboarding flow is designed to be lightweight. A typical pilot can begin after the business rules, menu or service details, routing preferences, and SMS requirements are configured.
ServiQ is designed to protect staff focus. It handles repetitive call and order workflows while transferring customers to staff when the situation calls for a person.
Contact
Request a ServiQ demo.
Tell us about your business and the call experience you want customers to have. The production form is structured for a future Resend-backed Next.js API route.