Terms and Conditions

Welcome to ServiQ.

By using the ServiQ AI phone assistant or receiving SMS communications from ServiQ, you agree to these Terms and Conditions.

Service Description

ServiQ provides AI-powered phone receptionist and ordering services for restaurants and other supported businesses.

Our AI may assist customers by:

Answering phone calls
Taking orders
Sending menu links
Sending payment links
Sending order confirmations
Sending order updates
Transferring callers to staff when appropriate

SMS Program

ServiQ sends transactional SMS messages related to your interaction.

These messages may include:

Order confirmations
Order updates
Payment links
Menu links
Pickup notifications
Customer support information

Message frequency varies.

Message and data rates may apply.

SMS consent is not shared with third parties or affiliates for marketing purposes.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

Opt-Out

Reply STOP at any time to unsubscribe from SMS messages.

After opting out, you will no longer receive SMS messages unless you later provide new consent during a future interaction.

Help

Reply HELP for assistance.

You may also contact: contact@goserviq.com

User Responsibilities

Customers agree to provide accurate information when placing an order.

Restaurant Responsibility

Restaurants remain responsible for:

Pricing
Availability
Preparation times
Order fulfillment
Menu accuracy

ServiQ provides communication software and does not guarantee restaurant operations.

Limitation of Liability

ServiQ is provided on an "as available" basis.

To the maximum extent permitted by law, ServiQ shall not be liable for indirect, incidental, or consequential damages arising from use of the platform.

Changes

We may update these Terms from time to time.

Continued use of the platform constitutes acceptance of any updates.

Contact

contact@goserviq.com